Privacy Policy
Introduction
Welcome to Maharat. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform. By using our services, including single class purchases, 6-month, and 12-month subscriptions (with prices available on the website), you consent to the practices described in this policy.
Information We Collect
We collect personal information you provide directly, such as your name, email, and payment details. This includes data for single class purchases and subscriptions (6-month and 12-month plans). Prices are highlighted on our website. Additionally, we collect technical data such as IP address, browser type, and usage patterns via cookies to enhance your experience on the platform. Sensitive information is not collected, and unnecessary data collection is avoided.
How We Use Your Information
We use your personal data for:
Legal Basis for Processing
We process your data with your explicit consent, given when you create an account and subscribe to our services (including single classes and subscriptions). You may withdraw consent at any time by contacting us at support@maharat.com.
Data Retention
Your data is retained for as long as necessary to provide services and fulfill legal obligations. If you terminate your account, we will delete or anonymize your data, unless retention is legally required.
Data Sharing and Transfers
We do not sell or rent your personal data. Data may be shared with trusted partners, such as payment processors (Stripe) and cloud storage providers (Amazon Web Services), who assist in delivering services. We comply with international data protection regulations (UAE, EU, and others). All data transfers are encrypted, and we have contractual safeguards with third parties.
Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Integration with third-party providers like Google, Apple, Facebook, and Brightcove ensures industry-standard security. Our servers and databases are secure, and all communication is encrypted using SSL/TLS.
Cookies and Tracking
Cookies are used to improve your browsing experience, analyze usage, and deliver personalized content. We do not collect personally identifiable information through cookies. You may adjust cookie preferences through your browser settings. Third-party cookies from services like Google Analytics and Facebook Pixel may also be used in compliance with their privacy policies.
User Consent and Rights
You have the right to:
To exercise your rights, contact us at support@maharat.com.
User Control and Data Deletion
You can request to have your personal data deleted or modified through your account settings or by contacting **support@maharat.com**. Data deletion requests are handled promptly and securely, in compliance with Apple’s and international privacy standards.
Data Processing for Minors
Maharat does not knowingly collect data from individuals under 13 years old. If you are a parent or guardian and believe your child has provided personal information, contact us to delete such data.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal obligations. Any significant updates will be communicated via email and on our website.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
Maharat FZ-LLC
Abu Dhabi Creative Hub
Email: support@maharat.com
Phone: +971585541558
By using our platform, you agree to the terms of this Privacy Policy.
Welcome to Maharat. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform. By using our services, including single class purchases, 6-month, and 12-month subscriptions (with prices available on the website), you consent to the practices described in this policy.
Information We Collect
We collect personal information you provide directly, such as your name, email, and payment details. This includes data for single class purchases and subscriptions (6-month and 12-month plans). Prices are highlighted on our website. Additionally, we collect technical data such as IP address, browser type, and usage patterns via cookies to enhance your experience on the platform. Sensitive information is not collected, and unnecessary data collection is avoided.
How We Use Your Information
We use your personal data for:
- Service Delivery: To provide access to our classes and educational content.
- Communication: To send you updates, newsletters, and notifications related to your classes and account.
- Payment Processing: To manage your purchases and subscriptions, whether for single classes or 6- and 12-month plans.
- Improvement: To improve our services based on feedback and usage patterns.
- Data Analytics: To perform data analytics and gather insights on how you interact with our platform (cookies and usage tracking), which helps us improve user experience.
Legal Basis for Processing
We process your data with your explicit consent, given when you create an account and subscribe to our services (including single classes and subscriptions). You may withdraw consent at any time by contacting us at support@maharat.com.
Data Retention
Your data is retained for as long as necessary to provide services and fulfill legal obligations. If you terminate your account, we will delete or anonymize your data, unless retention is legally required.
Data Sharing and Transfers
We do not sell or rent your personal data. Data may be shared with trusted partners, such as payment processors (Stripe) and cloud storage providers (Amazon Web Services), who assist in delivering services. We comply with international data protection regulations (UAE, EU, and others). All data transfers are encrypted, and we have contractual safeguards with third parties.
Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Integration with third-party providers like Google, Apple, Facebook, and Brightcove ensures industry-standard security. Our servers and databases are secure, and all communication is encrypted using SSL/TLS.
Cookies and Tracking
Cookies are used to improve your browsing experience, analyze usage, and deliver personalized content. We do not collect personally identifiable information through cookies. You may adjust cookie preferences through your browser settings. Third-party cookies from services like Google Analytics and Facebook Pixel may also be used in compliance with their privacy policies.
User Consent and Rights
You have the right to:
- Access, modify, or delete your personal information.
- Withdraw consent at any time.
- Request portability of your data.
To exercise your rights, contact us at support@maharat.com.
User Control and Data Deletion
You can request to have your personal data deleted or modified through your account settings or by contacting **support@maharat.com**. Data deletion requests are handled promptly and securely, in compliance with Apple’s and international privacy standards.
Data Processing for Minors
Maharat does not knowingly collect data from individuals under 13 years old. If you are a parent or guardian and believe your child has provided personal information, contact us to delete such data.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal obligations. Any significant updates will be communicated via email and on our website.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
Maharat FZ-LLC
Abu Dhabi Creative Hub
Email: support@maharat.com
Phone: +971585541558
By using our platform, you agree to the terms of this Privacy Policy.